Select Blinds Reviews

Be aware SelectBlinds will not provid exchange or refund even if they make a mistake.
I ordered dark colored blinds. Received light colored blinds that did not match my order at all. To all my claims, SelectBlinds.com replied that I made a wrong order, although the order in the photo indicated the color I ordered.

Top down bottom up light filtering shades. Five ordered and the average price is $156 per shade. It is not fabric but similar to paper. It's a cheap product. In the past I ordered shades that were of good quality from this company. Never again! These shades are currently made in Sourth America. Maybe their current sourcing is the problem. Save your money and order elswhere. Customer service is also worthless!

STAY AWAY!!! Ordered gray cellular blinds. The swatch you sample will match the blind color but you are left to what ever color they choose to look right for the fabric wrap on the ends. So I now own light gray blinds with dark beige rails. Truly a hideous combination that they say is fine and I should be satisfied. I tried a credit card dispute but Select Blinds just lied to the credit card company that the color mismatch is acceptable and known even though no where in the fine print is it disclosed that the colors can mismatch completely and you will still be stuck paying for the blinds. STAY AWAY!!!

Worst experience ever. STAY AWAY from this company. They don't care about their clients. Poor quality, the curtains came with defects and the Customer Service and mainly the Company don't solve anything. AWFUL!!

I was scared to order these because I read so many terrible reviews. I ordered 3 sets of wood cordless blinds with cloth tape. Most brands didn't have the cloth tape on the cordless version, but Select Blinds did so I took the risk. My blinds were not damaged on arrival, but I could see how they could be. I'd give the packaging a B-. The blinds themselves look great (Distressed Cabin w/black tape). I'm very happy with the quality and appearance. The valance is magnetic. I wish they had more valance options because the one I got looks a little "country" for my tastes. Still, it looks nice and many people would be happy with it. The magnets are held on with glue. Hopefully they stay attached in summer by the hot window. Guess it doesn't matter much because the magnetic valance has my DIY wheels churning. Had I not ordered samples, I think I could have been in real trouble. I wouldn't even order white, you can't trust it. My only real complaint would be the Dollar Store looking clear wand. Looked horrible against the dark colored blinds. I cut strips of black vinyl and carefully covered the wands. The clear wand is unacceptable. I think it's worth taking the risk of ordering from Select Blinds.

Over the past 6 months I purchased a number of black out window shades from SelectBlinds. They were cheap modular items that fit well enough and were simple enough to install. Haven't had them very long, so don't know how long they will last, but good enough to sell the house. The real problem came in when I tried to use the Company for panel shades over a sliding door. The fabric was ready to fray on the edges, some of it stained, and when the sliding track fell apart, they creased and could not be smoothed. This is really cheap fragile stuff that doesn't always fit together as it should. I had to literally bolt the slider together to hold it in place so shade wouldn't fall out of the track. Labeling and instructions are also pitiful, and if you are looking for customer service, there is none. Robo message told me I had less than two minutes to wait twice within the first 5 minutes, then they told me the wait was longer because they were doing such awesome business, then they asked if they can call me back. Finally, I got a Vanessa on the line that ignored my request to speak to a technician. She tried to answer herself, but couldn't. Then went away for 5 minutes to retrieve wrong advise and finally offered to send me a video. When I described the company's product as the S#! T it was and insisted on speaking to someone that knew what they were talking about, she used that as an excuse to check out because I was cursing at her. Ignorant and defensive, but ready to fake it until they make it. Clearly, these guys are into pushing volume and want nothing to do with inevitable defects or the customers difficulties. If you are looking for something cheap and nasty to dress up your house for a sale, it's probably OK, assuming you are a creative assembly technician. But if you want quality that will last, need help or have kids, I strongly advise going elsewhere.

Ordered a custom roman shade for our large kitchen window on March 8,2021. Also ordered the remote. Blind arrived in poor condition. Was off the brackets, metal roller tube was sticky down half of it (looked used) and both ends of the metal tube were cut with jagged metal burs sticking out all around both ends of tube. The strings holding the shade, were thin and low quality. The whole shade very poor quality. I've ordered better quality shades from Walmart. Many calls and emails with customer service. Sending photos etc. I was finally assured I would receive a refund my money. Didn't hear anything, more contacting them and finally another email saying they now decided the shade will operate find with all the problems. Offered 15% credit. DO NOT order from them!

DO NOT BUY FROM HERE.
Very clear bait and switch. Spent nearly $1,300 and what I received is not at all the same as what is listed on the website. When I asked for a refund, they refused.
STAY AWAY

Don’t use them. First shades arrived damaged. Waited again. Second one was broken — discovered after I paid to have it installed. Waited again. Absurd. Poor construction. They don’t seem to care. Called for help to remove broken blind. Not helpful.

I ordered Roman shades with the no tools head rail. The measurements I sent in were correct and the shades are lovely but the no tools headrail was the wrong size and does not fit my window. I am unable to install the shades. I have spoken to several agents, emailed and texted to no avail. My order had been sitting in a box since December and it’s now March 22nd! I’ve sent photos and was told they would remake the headrail. I waited a few weeks then called Select Blinds only to find out that there was a “system error” on my request for new headrail. I have contacted them several times since then to no avail. All I have been told is my order is under review. I am really disappointed and upset that this simple issue isn’t being resolved, I’m just getting the run around. These shades are not inexpensive and I thought it would be a good experience but unfortunately it has been a major hassle with $370 of shades sitting in a box.
Last I was emailed was that even though I measured correctly I’d be charged for one of the headrails. I agreed to this since I figured it was the only way to get the headrails ordered. Well, that wax close to two months ago, still no headrails so shades cannot be hung.
Very disappointed with this company!

I ordered two aluminum blinds and within a few months, one of the tilt mechanisms stopped working. They sent me another blind. A few months later the second one did the same thing and they sent me the mechanism WITH NO INSTRUCTIONS! I had to go online to see how to do it and it still did not resolve the issue.

Cheap material, cheap quality, they cut 1/2" off more than what you want. Then give you a song and dance. I would never waste my time with this company again. Get your blinds from someone else.